About our booking fee
Our booking fee goes towards the infrastructure required to sell tickets and process payments, this includes Box Office staffing, ticket delivery, database costs etc. We add a £2 booking fee to orders that contain paid tickets.
About our security levy
For the last decade, we have made our home a safe space where Jewish culture and conversation continue to be loud and proud. Since 7 October our security costs have risen to c.£600,000 per year, of which we need to fundraise £400,000-£450,000. Whilst some of our security is clearly visible to you (eg the security officers at the entrances), much of it is not – security personnel and infrastructure that is vital to ensure everyone’s safety. These unfortunate costs enable us to offer our high-quality programmes, events, and charitable activities safely. We add a £1.50 security levy only to orders that contain paid tickets. This helps make a modest contribution to our essential security costs.
Orders which contain only free tickets, purchases of a membership or donations will not be charged any fees.